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"suction is very poor bought it to clean the car very disappointed"

"little helper of every home person"

"great for pet hair around the edges of hard floors dead flies in the conservatory wooden stair treads etc"

"it's ok for picking up from wood floors"

"avoid avoid avoid complete waste of money!"

"this is possibly the worst aspect of the vacuum but this is also a common problem with most bagless vacuums"

"if you have ever had a dyson then you won`t be impressed with this poor substitute"

"extremely disappointing purchase"

"very disappointed with this takes forever to charge and the battery is out in no time "

"too late to return despite buying on prime but i shall stay well clear of vax and their other products as a result of this appalling experience"

"its okay suction is not the best"

"we bought this to clean up around a wood burning stove"

"it lasts about a minute after charging absolutely useless"

"this is the most useless and unusable device i have ever bought on amazon"

"one downside is that the motor blow the sucked air out on the side which sometimes would blow the fluff away before i can suck it up"

"really handy in the kitchen and around the house to clear up small messes when it isn't worth getting my full size vacuum cleaner out or for cleaning out the car"

"disappointing purchase once fully charged only runs for 30 seconds before the charge runs out"

"after 10 minutes the suction gets even worse and doesn’t pick up anything at all"

"just doesn't work"

"now we get a couple of minutes vacuuming off a full charge before it just loses power and becomes heavy noisy and useless"

"i hadn't expected miracles from a fairly cheap product but this doesn't work at all"

"perhaps we were unlucky and got a bad unit"

"disappointing purchase once fully charged only runs for 30 seconds before the charge runs out"

"i had the return label sorted by 11:45 after a questionably festive and thankful discussion that followed the pamela shipman response of 'is that it' 5 stars from me 1 star from the mrs"

"oh how i wish i had heeded the words of those who had given it 1 star and said what rubbish it is"

"well it works but disappointing performance"

"cons its a little bit chunky and battery life isn't that great"

"filter gets dirty quickly constantly having to clean it out and that affects the suction really badly but if the filter is clean this vacuum gives good performance"

"she'd only used it twice and when she tried to recharge it wouldn't work"

"slightly disappointed"

"takes ages to charge for very little running time and when you empty it the thing doesn't close back up very well"

"it is good to look and main problem is battery"

"this is not the best hand cleaner i have had in the past but it does the job quite well like inside cars and awkward corners in my house plus quickly sucking up the odd spill now and then"

"very useful in our large conservatory"

"have had it for 2 weeks and happy with the product so far only negative is that the battery does not last long"

"we have wooden stairs and it would easily do a quick scoot around the stairs in one blast"

"it worked properly ony a couple of times and then the battery dies instantly after a full nights charger"

"if you need to clean pet hair or dirty carpet you should skip this"

"downside is that some items stick to the filter that forms one side of the dust storage area so need to fully open up also simple press button to extract filter to remove these items"

"broke down second time used no support at all"

"battery last long enough and it's easy enough to quickly suck up the crumbs fluff cobwebs as needed"

"in use i found it necessary to break open for cleaning as the gator did not allow the refuse to fall out naturally"

"unfortunatelly this vacuum cleaner is not powerful enough and battery discharging too quick"

"hardly used it and has died already"

"this little gator does the job just as good & the battery holds long enough to do many jobs"

"my only disappointment is that it doesn't stay plugged into the wall like my previous vacs and charges as it sits in its holder"

"i do not like the small attachment tube slides back in instead of staying at cleaning angle"

"i got this for my car and although the suction isn't strong enough to get out all of the grass or fluff stuck to the carpet it does a good job cleaning up most of it especially on the rubber mats"

"it now almost runs out of steam after about 3 stairs!"

"it is a powerful machine but it isn’t really practical because the battery doesn’t last nearly long enough"

"waste of money buy something else"

"no suction power make sure you give this a miss"

"easy to clean and not very heavy"

"charging failed in december"

"i know it's only cheap compared to other models brands and whilst it works ok it's lacking in any real power gets clogged up quickly and has a tendency to spew all the dust you've just hoovered up out of the vents on the side"

"a little heavy"

"not powerful enough takes too long to charge"

"drin cover some time open it self while cleaning"

"not worth the price suction not great crap battery too heavy"

"was expecting better suction ok for general dirt but no good for pet hair"

"returning as faulty and won't be getting a replacement will look for a better brand model"

"complete waste of money doesn’t pick up anything at all it doesn’t have enough power i’m really disappointed with this"

"awful battery stopped working after 30 days and now the only thing that sucks it this product!"

"aside from it’s disappointingly low power it also has another big flaw battery life"

"this is the first review i have ever written but i feel strongly let down by this product and wouldn't want anyone else to be equally disappointed by this vax vacuum"

"its less effective than a lint roller"

"not very good for this as both not powerful enough and charge doesn't last long enough"

"hardly used it and has died already"

"as others have said "on a full charge which takes hours there would be full power for the first 6 7 minutes of use followed by a decrease in rpms and then it shut down completely"

"trouble is makes you lazy"

"doesnt hold charge for long atall less than a few minutes"

"not very powerful and battery soon runs out of powers"

"good product but rather heavy"

"it is perfect in its size and not too heavy or uncomfortable to hold it is easy to use and simple and quick to empty but is fairly loud for such a little machine"

"no section power doesn't charge and broke after 2 uses"

"if you need to clean pet hair or dirty carpet you should skip this"

"i wouldn’t recommend"

"suction power decreases drastically and even stops"

"great for pet hair around the edges of hard floors dead flies in the conservatory wooden stair treads etc"

"awful battery stopped working after 30 days and now the only thing that sucks it this product!"

"8 volt model has extremely weak suction power"

"it's a branded hand vacuum but lasted roughly a year and we didn't use it too much either"

"now we get a couple of minutes vacuuming off a full charge before it just loses power and becomes heavy noisy and useless"

"the only fiddly bit is cleaning the filter but with a little brush outside it is not really a problem"

"i feel like the usage before it needs another charge is not long though"

"very bad hoover"

"this product is useless within 30 seconds of use the power reduces you can hear the motor go slow"

"was expecting better suction ok for general dirt but no good for pet hair"

"had for 7 months broken already won't charge anymore"

"oh how i wish i had heeded the words of those who had given it 1 star and said what rubbish it is"

"it does not hold charge"

"please avoid buying it as it a complete waste of money"

"but once again the power and battery were so limited meant it was impossible to use"

"been the ever so typical bloke that i am i took this as literal as possible and thought i'd come up trumps"

"it is also heavier bulkier than expected"

"i found this machine heavy and it didn't pick up very much"

"suction satisfactory for light hovering"

"have had it for 2 weeks and happy with the product so far only negative is that the battery does not last long"

"definitely a good one and wouldn't hesitate to recommend it"

"it picks up dirty and dust brilliantly on my laminated floor and ceramic tiles but not that good on carpet"

"if you only need to pick up a few biscuit crumbs off your carpet then it's perfect!"

"only down side is you cannot wall mount it so it has to be placed flat somewhere"

"most car vacs i have brought have had very poor suction on it"

"this product is terrible does not do as it states how do i return for a refund as faulty or do i have to contact the manufacturer"

"tried to inform bad bit didn't have receipt"

"doesn’t last for lobg"

"pretty good but the filter gets clogged up really quickly reducing the suction power so it needs to be cleaned regularly and well before the receptacle is full"

"i have no idea why it's so poor"

"i hadn't expected miracles from a fairly cheap product but this doesn't work at all"

"not impressed wasnt that light and after first use and cleaning filter it isn't that great at all"

"not so pleased with this not much suction would not recommend"

"hamster passed away and i ended up buying a new one for daily household use sadly this one will not keep charge and it has no suction really poor product"

"battery only lasts 10 minutes if you are lucky its okay for cleaning a car or getting some bits off a carpet if you havn't got much time"

"ok except the nozzle extension will not stay extended but slides back into the body"

"the extension tube fitted cannot be pulled out to use on narrow places"

"and i wouldn’t buy any other"

"worked well for a couple of months now the unit won't hold its charge and dies after 2 minutes the release to empty the dirt is not the best of designs as it can open when using and spill its content"

"i found this v useful when i first received but now the cgarge light does not come on when charging and t hardly has any power!"

"my fault didnt read that it didnt come with mounting charge unit it just has a cable like a phone charger"

"takes a long time to fully charge hours but when in use the charge doesn't last very long"

"not good very weak and doesn't last long at all"

"doesn't pick up well"

"like have no stairs"

"main drawback is charging time which takes an age 24 hours initially and so far the charging light does not indicate that it is fully charged"

"this is saved my sanity with having a toddler who loves the put crumbs everywhere!"

"i had the return label sorted by 11:45 after a questionably festive and thankful discussion that followed the pamela shipman response of 'is that it' 5 stars from me 1 star from the mrs"

"suction not great"

"i can't say this one is bad but it's not good either"

"dong blow on me lol x"

"so weak dont buy you will be disappointed"

"my only annoyance is the suction orange thing at the front is bit annoying id rather it not be there"

"not much grunt and if i'd realised there was a more powerful one i'd have bought that!"

"suction is poor and also scraped my floor"

"that said the build quality is excellent the battery holds charge it feels really solid and it still works as well as it ever did so i can’t totally trash it here"

"very practicul for fast small cleaning a 9 months baby trying to find his way with food and the mess he makes"

"on the negative side it's not got great suction compared to other models i've owned and it doesn't come with a wall bracket to keep it in when not in use"

"it does the job and is quite handy but the battery is quite poor"

"had for 7 months broken already won't charge anymore"

"not happy at all could not recommend"

"product sucks"

"e it's broken now"

"however it slowly loses its charge so must be kept on a permanent charge if you want full performance"

"avoid like the plague"

"okay it's not a dyson but it's about a tenth of the cost"

"filter gets dirty quickly constantly having to clean it out and that affects the suction really badly but if the filter is clean this vacuum gives good performance"

"it picks up dirty and dust brilliantly on my laminated floor and ceramic tiles but not that good on carpet"

"the vax gator cordless is everything i would could and did dream of"

"now i can't return the item"

"wish i got dyson handheld"

"not sure how long the battery charge lasts but enough to do what i want"

"a brill little hoover very handy you have not to get the big hoover out for little jobs"

"not so pleased with this not much suction would not recommend"

"in use i found it necessary to break open for cleaning as the gator did not allow the refuse to fall out naturally"

"its good but not as powerful as i expected"

"it's picked up little everything brilliantly however it's not charging now"

"battery dies pretty quick so if you are thinking of cleaning a smart car you should be fine else i dont know"

"easy to use and empty quick charging"

"been the ever so typical bloke that i am i took this as literal as possible and thought i'd come up trumps"

"so when it malfunctioned in mid february i was very disappointed!"

"great little helper"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"a total waste of £200!"

"it has a large dustbin which is able to hold garbage for several cleans without overfilling"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"in order to keep the flat clean we would need to hoover 2 3 times a week which becomes extremely tedious after a while"

"i've always hated vacuuming"

"i like robert the spruce to go to work at 8am on mondays wednesdays and fridays i let him loose upstairs on a saturday"

"really annoying "

"i have to lift my chairs off the ground before i turn my eufy on which is a huge nuisance"

"you hear so many horrible stories about companies with terrible customer service?"

"over all we couldn’t use it due to our house layout"

"you hear so many horrible stories about companies with terrible customer service?"

"we had to get rid of the bedside tables because he enjoyed getting stuck under them it doesn't really pick up 100% of rubbish it doesn't easily find its base sometimes the brushes fall off and they actually get deformed quickly"

"one tip our naughty eufy managed to lock itself in our bathroom so it's best to put door stoppers just in case"

"it does have the capability of returning itself to the base station but again i don't really care about that"

"i also had an small issue with the vac and the supplier swapped it out with no issues"

"everyone told me i was crazy and wasting money on useless toys"

"it copes with going over most mats and rugs all bar one very chunky one which i can use the spot clean function on"

"the first few times you use this you will have to empty eufy every 10 20 mins as for obvious reasons the collection chamber needs to be small"

"only issue is hair is very easily caught up in the mechanism"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"keeps going for a couple of hours before needing recharge"

"some reviews mention that it doesnt always pick bits up over the course of a whole 'cycle' the hoover passes over the same area more than once allowing it to pick up any missed bits"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"the robovac does handle my longer pile carpet quite well but will leave streaks in the carpet from the wheel"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"i have never seen or used one of the more expensive robovacs but cannot imagine that the basic cleaning of those machines would surpass the eufy 11s"

"can get stuck in a large room and clean some areas multiple times and completely ignore others"

"i have one rug which eufy easily travelled across and the rest is tiled flooring so it shouldn't have been a problem at all but the rubber on the guard warped and eufy then made a loud vibrating noise too loud to ignore"

"had a minor fault with noise from one of the side brush motors and as it's not a serviceable item replaced without fuss within days"

"i also bought the 11 for my elderly parents as they cannot do hoovering anymore due to arthritis and chronic fatigue"

"the only thing that annoys me is the loud beeping noise on occasions like docking or finishing charging itp"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"the human hair gets stuck in the rolling brush at the bottom which i find very difficult to clean"

"wouldn’t surprise me if i’ve pressed something i shouldn’t!"

"i've only had the robovac a week and am constantly aghast at how much dirt there is from a seemingly clean floor"

"i really thought it would be a piece of junk but got it just out of blind hope"

"it hums around over carpet and tiled floors with ease and even copes with the hair from our aging chocolate labrador"

"it is very weak on collecting dust from carpets"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"40 minutes later i was sat very smugly sipping my tea as robbie the robot finished the entire downstairs"

"it also generally manages to return to its charger creeping silently along the walls with its red light sadly flashing as it feels its way back to base"

"it's a shame it can't clean stairs!"

"the only problem is the remote as you have full control of dobbie so it can be very easy to lose a couple of hours making dobbie zoom around your homemade rally course lol 10 10"

"however i have following concerns which made me return this very next day 1"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"i had serious doubts about a robot hoover but decided to try it without expecting much"

"i actually felt redundant at first"

"couldn't afford a very expensive one so did my research and this little guy seemed quite highly sung"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"press a button and no more dirty carpets!"

"it's the only solution when you've got two shedding dogs!"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"it has no trouble climbing up rugs and doesn't often get trapped though like with all robovacs you have to clear wires and small objects out of its way"

"so far it has not trap itself in a loop and manage to move on with a few bounces "

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"cons: if you have messy rooms that have cable empty boxes lying around the vacuum cleaner will not work very well"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"having been doubtful about the concept of robot vacuum cleaners i was persuaded to try the eufy 11s during the black friday sale"

"quiet operation no problem to go back to charging station"

"the ultimate problem was the price"

"it impressed since eufy has entered home have hardly used our hoover"

"he won't pick up anything too big and tends to randomly cruise around the floor but he picks up dust sand fur glitter and random fluff"

"it does like to beach itself on various things and emits a pitiful beep when it does so i tend to run it when i'm home"

"i have tried to get this vacuum return as one of the front brush is not rotating correctly and vacuum keeps stopping half way around the room"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"obviously it wandered around aimlessly rather than finding its base station once the battery ran out"

"it asks for a 6 foot radius to put the charging point plus it has to be on hardwood it then said it can’t be near anything that it can go under otherwise it might get stuck"

"it takes up so much dust and dirt off our wooden floors everyday and it has a large resevoir for the dirt"

"the robovac doesn't have a good sense of direction and travels around rather randomly but manages to cover all of our moderate size apartment in one go"

"the memory app controls etc are of little value to me and an unnecessary cost"

"it works in a very haphazard way at first i though oh no it’s missing loads of bits and then goes to another room before it had done the first one properly but no need to worry it comes back and finishes every room properly"

"i've used it every day and still it misses many places"

"now the reason that i returned eufy"

"it picks up really well and even does a little shimmy to get edges"

"we have two dogs and so we were forever hoovering up after them"

"i bought two of these and they worked great until i moved house where they both decided at different times to throw themselves down the stairs and off a landing area to the floor below"

"the eufy doesnt always pick up everything on the first round granted but eventually gets it all and with no effort!"

"it is very erratic and does not seem to go all over floor"

"soundhow finds its way into every room and return itself to the doc"

"most of our flat is medium pile carpet and that doesn't disturb the robovac at all"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"let’s see if it is as good as my little eufy"

"very helpfull little gadget"

"that was until this little fella arrived"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"as many have already mentioned eufy doesn’t like loose laying cables nor rug tassels but then what vacuum does?"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"our needs were simple: clean a two bed flat with no carpets only wooden floors in one go"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"only small criticism is that sometimes it gets stuck trying to mount the edge of our dining table plinth"

"only had it a short while but so far i can’t really fault it"

"i don't have experience with robovacs so can't compare it to different model and my opinion is based solely on my experiences but my god how good he is"

"75 minutes cons: the cleaning cycle is random but this is more than sufficient for an entry level robot vac"

"prompt response from firm when it stopped working and they advised how to repair it quickly"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"they did send me another one to try but the same thing happened 3 weeks later the rubber warped and vibration started again"

"i have dogs and a parrot so they do create some mess and this has dealt with everything thrown at it"

"you have to be sure to secure loose cables rugs and get papers clothes up off the floor otherwise they'll get tangled up but otherwise you just switch on and off it goes"

"everyone told me i was crazy and wasting money on useless toys"

"got it running each day and never had many issues"

"all i have to do is remember to empty the dirt tray when he's finished"

"in a very dusty house with a very sheddy cat and a fairly sheddy long haired owner who traipses compost everywhere i had doubts he'd keep up but he does"

"it works great downstairs and our anxious dog doesn’t mind it"

"the anti fall mechanism stops it from falling down the stairs"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"the only preparation needed is to pick up stuff you don't want obstructing the vacuum and then press play"

"we have tiled wooden and carpeted floors in a largish house and eufy does a floor at a time with no bother"

"cancelled the cleaner"

"don't forget to empty it every 2 times rarely gets stuck has excellent sensors low meaning it can get under the bed etc"

"bottom line money well spent!"

"it once got trapped in my bedroom and wrecked it!"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"it’s great i would highly recommend this vacuum but you need to have a tidy house and no tasseled rug or it will get stuck!"

"you just need to empty the little container once a week and occasionally wash the brushes and filter but otherwise it’s gets the job done and your hoovering days are over"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"the dog's not that keen as eufy keeps bumping her when she's just about to drift off to sleep but its merely a minor downside!"

"you do need to make sure no cables or clothes are lying around as per instructions"

"the dustpan size is small so you may need to empty it after two runs"

"so far it finding its way back to the charging station is a bit hit and miss but its early days"

"also still obsessively cleans the same area but misses other areas"

"it started giving problems"

"you do need to check the brush and remove any dog hairs after it’s done a clean but this is easy as is the emptying of the dust container"

"if you have dinning chairs nice packed on the side on the dinning table the vacuum will skip this part all together"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"i never write reviews"

"occasionally it climbs up on a rug and gets itself stuck and i have to rescue it"

"it did get stuck on my bar stools and table but other than that the random navigation did clean my house surprisingly effectively"

"i thought about buying this for a long time as i didnt hink it would be as efficient as a 'normal' hoover but i was proved wrong massively!"

"silly mistake much regret"

"bumps into more than i expected even white cupboards so i hope that doesn't cause damage in the long term"

"it is just something we will need to plan for before leaving eufy to function while we are out of the house in the summer but it's by no means a deal breaker"

"i really thought it would be a piece of junk but got it just out of blind hope"

"have had the 11s in my wish list for some time having missed the discount during prime day 2018 so i was pleased to see the product further reduced on black friday"

"the ‘big’ vacuum cleaner only comes out every few weeks now mainly to do the stairs and some inaccessible corners"

"supposedly better for medium pile carpets too"

"30pm the floors are clean it's a lovely feeling i wish i'd got one sooner!"

"it has a good price point and overall features without being either too basic or too complex"

"i've tried everything to reset her timer but nothing works"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"it manages carpets hard wooden flooring and can get on and off rugs just be wary of tassels and stringy items wires cords as they will get entangled easily"

"don't get me wrong pet lovers will still need a bigger machine from time to time but for daily maintenance this little robot is remarkable"

"wish i’d kept the box to be honest so i could return"

"my particular model seems to run out of power after 25 minutes or so well under the 100 minutes runtime so i would recommend giving it a good charge before using it i think it might be a problem with the batteries who sometimes develop a fault and develop a memory that they are fully charged when they are not"

"the rug is clean because it seems to really get all the surface fluff along with all the little bits of dirt and it is a white rug"

"doesn't just blind bump into things and reverse will feel what's it bumps into multiple times then decide if to create course around it such as leg chairs"

"i haven't had one before so don't have anything to compare to but i'm equally delighted and disgusted in its cleaning ability"

"i've had it for about 4 days now and i find that it misses some spots although i run it twice a day"

"however we purchased it in the winter when the kitchen was dark now that we've reached the spring and we're getting more sun this vacuum is next useless"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it is difficult to leave this un attended"

"it appears to charge but when i try to set it off hoovering nothing happens and now the light doesn't go on when it's charging"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"on the plus side it rolls over and vacuums my rugs and mats without any problem whereas my upright vax will try to suck everything up edit: took down 2 stars as it keeps knocking into my furniture causing dents and scratches even though it is supposed to have a sensor and stop before hand"

"too haphazard for my liking and i will be looking for one that can map out the room"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it cleans well on both hard services and short pile carpets and a full charge is enough for it to do the whole of the ground floor or 1st floor of a largish 3 bed semi and return to it's charging dock"

"it only misses a star because the cat was scared of it and i have to take his opinion seriously or he'll do a poo in my shoes"

"while less powerful i suppose the eufy spends an hour cleaning a room that i'd spend 5 or 10 minutes on with the upright"

"so easy to use incredibly effective i am constantly vacuuming my living room with a dyson stick but despite this this little darling still managed to pick up a pile of stuff quiet funny wish i had one now!"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"love how it detects the edge of the stairs and stops so don't have to worry about it falling"

"our house has the bedrooms downstairs and it doesn’t fall down the stairs i felt nervous letting it go free but i shouldn’t have the sensors kick in and it didn’t fall!"

"when you're fed up playing with him you just press the docking button and he makes his way back to his docking station"

"very low noise and picked up all the bits"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"we didn't have this issue with our similarly priced v7 vacuum which we only replaced due to a flood damaging it!"

"the only downsides that she reported: need to empty the dirt collection box frequently as it picks up so much"

"we use it mostly on tiled floors but sometimes let it loose on carpets"

"i have a very hairy dog and it's sucking up every follicle no prob"

"i never knew my house was so filthy!"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"don’t watch it you’ll waste so much time 😂"

"it goes randomly there's not intelligent route"

"however it just runs until the battery dies it doesn’t know when a room is completed or return to base for a recharge"

"at the moment it gets full very quickly with hair but i’m hoping that might slow down soon"

"bought in nov 2018 so outside the returns window anyone had similar issues and resolved them?"

"i almost went along with the ‘shark’ craze but at the last minute i saw this in the black friday sales and took a chance and i’m so glad i did"

"where it's not so good is that i can't tell it what days to start cleaning automatically it's all or nothing"

"after using it for a week i find it still cannot replace the traditional vacuum cleaner however it has been picking up a lot of dust"

"it also gets itself stuck a lot"

"after 13 months of using it once per day the right hand brush motor has stopped working and refuses to spin"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"i had a neato before and it kept giving me lots of problems this one is solid and does what it says"

"hi my eufy is broken i don't know how to contact seller to fix or replace and return"

"the only thing which can be seen as negative part is the small conteiner"

"so the hoover isn't one of the smarter ones so it will bob around the room in a random pattern but that is hardly a big issue as it does this for around an hour before it goes back to its base for a recharge"

"beware on stairs though as the sensors need a light room carpet to work properly"

"if this stays a problem i will just return the model and get a new one"

"also the hair all wrapped around it's kind of impossible to clean and trying to clear the bristles makes me waste more time than actually taking my actual hoover and just using it all over the flat"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"dusty the dusty slayer continues to go where no man has gone before"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"i normally go around with my dyson at least four time a week and there is only two of us in the house this robot still picks up dust and hair a all the little bits that the dyson seems to leave behind"

"clarence can get tangled in cables and her tip was to tuck under rug fringes as his suck can unravel them"

"i have replaced the brush followed the support advice but it’s definitely broken"

"it was the daily hair issue that made us think of a robovac that vacs as we work or sleep"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"i have named it dobby my house elf and had to dobby proof the house a little making sure there are no trailing leads and looking out for things he could get snagged on"

"i have a dog who malts galore and this has saved me and my back having to hoover every single day"

"having googled this bizarre experience it seems this is a common problem"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"robovac 15c max may be a better option for the ones who have similar concerns as me"

"the vacs have their quirks places where they get stuck or can't cope with"

"the only thing which can be seen as negative part is the small conteiner"

"for the lazy house cleaners"

"the place i got it from no longer sells the so i couldn't have a replacement"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"they identified there was a problem and despatched a replacement without hesitation"

"it goes under beds and wardrobes perfectly carpets and my hard wood flours brilliant occasional it misses a bit and i just use the remote control to send it where i want it to go"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"half the fun is just watching her bump into stuff and figure her way about the house"

"it really helps as my daughter has multiple food allergies and it just cleans up the crumbs with the press of a button and i can carry on with whatever i'm doing"

"i can’t reccomend him enough!"

"he deals with the tangle of chair legs under the table cleans hard floors and carpets well and seldom gets stuck in the process"

"my wife and our bemused bichon frise watched as this new gadget did its thing around our kitchen"

"seems to pick alot of dirt up well"

"the product worked really well but suddenly developed a fault but this was immediately rectified by the company under warranty"

"recently we had a problem because we noticed the robovac was making a very loud noise which was not common"

"only gripe is it's a little bit noisy"

"firstly it works straight out the box it couldn’t be any easier"

"really good product lovf the way ot cleans floors"

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"i don't trust them and wouldn't recommend them to families with children if they are to be used upstairs"

"with more advanced models it's easily rectified but this one cannot recognise the danger and will get stuck repeatedly which is why it's sadly not a good fit for my flat"

"now it is finally clean with very little effort"

"if you don't mind the cons then get it"

"it's also very low and gets under a couple of things the housemile can't"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"secondly and more seriously after a couple of weeks i noticed the eufey started to become noisier which i think was down to a fault on one of the side brush motors"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"at first i thought it wasn't doing much but i change my mind when i empty the dust compartment"

"i bought the slim versions eufy and quite honestly i now could not manage without"

"three hairy dogs in our house and this little beast keeps the fluff at bay!"

"i would agree have enough app's on my phone didn't want any more"

"even the edges of rooms are done well with the little spinning brushes flicking all the muck into its path"

"they both do the job well but the 11s being slimmer is best for me as it gets under more of my furniture where the 11 could not"

"ok on occaision he gets a bit lost and disappears to the kitchen for longer than i think is necessary and he has tipped over the thick rug once so i haven't programmed him to clean when i'm out but another reason is that i just love watching him work"

"i cannot believe that i did not get this earlier"

"i was surprised how quiet it is in my opinion too though the battery hold could be better i find if i have fully charged it then leave it a few days off charge there is little left when i set it off for a clean"

"also it runs out of battery if not used for a couple of days which is super annoying because sometimes i would just like to go and use it without having to think about it"

"the other thing that i didn't like was that it went in all different directions as in"

"my opinion is that they are not safe for purpose it put myself and my family in danger and they did exactly what the company advertises that they won't do "

"before this happened i loved them and would still love a replacement for downstairs but definitely not upstairs"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"if it loses a brush just flip it over and push it back in place"

"looks rather lost in the room and missing many spots"

"i feel like the battery on mine might be a bit faulty though as he seems to get much longer from his and mine seems to regularly run out of battery before it's even able to make it back to the base"

"but that was my fault as it is the sort of obstacle he can't deal with"

"if you don't maintain eufy then you will not get the best results"

"this is the only reason it doesnt get 5stars from me"

"we ended not being able to use it due to asking for a lot of things in the room layout that we couldn’t do"

"the only issue is that the dust container really does have to be emptied every time you use it as it doesn't hold much and the filters clog up very quickly"

"it cleans so well it has a great design and i cant imagine not having it now!"

"to be honest i'm not bothered with this"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"i will never be without one!"

"after reading the wonderful reviews of other users i ventured to have my own robot and since then live has never been the same!"

"on another occasion he found his way into the study but managed to close the door on himself and was therefore stuck in there"

"i bought it in desperation"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"it does take a random path to cleaning but that really doesn’t matter it cleans"

"just make sure you move cables as it does get stuck"